Security Center

Protecting your personal and financial information is our top priority. We use advanced digital safeguards, monitor for suspicious activity, and provide tools and guidance to help you bank safely, online and in-branch.

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We Take Your Security Seriously

Visitors to our saversbank.com website remain anonymous. We do not collect individual personal data from visitors to our Savers Bank website.

Visitor Information We May Collect

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  • Date and time the site was accessed
  • Web browser used
  • Type of device used
  • Savers Bank website pages visited
  • City, State and Country

Savers Bank uses visitor information to create summary statistics and track interest in our site.

Visitors may choose to provide personal information through email or registration forms. This information is used internally to respond to requests and is not shared or sold.

Some areas of our website use temporary cookies stored in your computer’s memory to log page usage and recognize returning visitors.

Protection of Your Information

Here are key ways that Savers Bank helps to safeguard your information when you bank online:

256-Bit SSL Encryption

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Your account information and transactions are secured with advanced 256-bit SSL encryption.

Extended Validation (EV) SSL Certificate

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Confirms our website’s authenticity and secure connection.

Date/Time Stamp

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Each sign-on shows the date and time of your last visit, so you can spot any unauthorized access.

Session Timeouts

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Inactive sessions automatically log out, requiring you to re-enter your user ID and password to continue.

Mimecast Secure Mail Instructions

Our email security tool, powered by Mimecast, uses Transport Layer Security (TLS) encryption to safeguard our communications. 

If your email provider supports TLS (such as Verizon, Comcast, or Gmail), no action is required. If not, please follow the steps below to access your secure mail inbox.

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Welcome Email

If this is your first secure email from Savers Bank, you'll receive a password notification. Keep it until you log in. You'll also receive this if you request a password reset.

To access the Secure Messaging System, click the link in the email and log in with your email address and the temporary password under Login Information.

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Secure Message Notification

If you've already created a profile within Mimecast, you'll receive an email notification from Mimecast. 

To access the Secure Mail System, you'll need to click the here link within each subsequent email that you receive. There is also a link within this notification where you can reset your password, if needed.

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Initial Login Screen

If you're accessing the Secure Mail System for the first time or after a password reset, log in using your email address and the temporary password sent via email.

After entering the correct temporary password, you'll be prompted to create a new password. If you receive an error, close the window and restart at Step 1.

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Initial Password Setup

To create your Secure Messaging password for the first time or to reset a forgotten password, you'll need to complete a few simple steps.

Follow These Steps

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  1. Enter the temporary password from your Welcome Email into the Current Password field.
  2. In the New Password field, create a new password that meets the listed password requirements.
  3. As you meet each requirement, the corresponding bullet point will turn green.
  4. Click Confirm to save your new password.

Password Confirmation

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After confirming, a screen will appear showing that your password has been saved. You can now log in using your email address and the new password. If you need to reset your password again, click Forgot your Password? and start the process from Step 1.

Customer Service 800.649.3036